Lifecare

What is telehealth?

In this crazy world of social distancing and isolation, we understand that you may be unable or unwilling to attend a face to face appointment with you physio. So, we’re bringing physiotherapy to you via your computer or phone!
Telehealth allows the health practitioner (your physio) to video call the patient (you!) and conduct a full assessment, provide advice on the condition and prescribe an individualised rehabilitation program
Telehealth has been used for years, predominantly in rural communities where access to doctors, physios and other medical staff is limited.
Research has shown that telehealth can be just as effective as face to face consults!

You can book your telehealth appointment by calling our clinic or by booking online
Our physios use a specialist physiotherapy telehealth program called Physitrack
The physio will send you an email with information prior to the call, including a link to the Physitrack website and a personalised code
10 minutes prior to the appointment time, please follow the link or download the app (Physiapp), enter the code and wait online for your physio to call you through Physitrack
Please ensure your device is charged and you have enough room to stand 2m away from your device and swing your arms and touch your toes!
If you are having any problems setting it up feel free to give us a call and we can help you out. You are welcome to have a tech-savvy family member present to assist if required.
The video call is encrypted for privacy and completely confidential.

Telehealth appointments are of the same duration as our normal appointments but at a reduced price
Private Health Rebates apply from April 14^th 2020 if
- You’ve attended our practice for the same injury in the last 6 months or
- If you have a referral from a GP, surgeon or specialist for post-surgical rehabilitation, a chronic musculoskeletal condition, cardio/respiratory rehab or pelvic floor training
Medicare CDM/EPC plans and DVA patients (with a valid referral) are bulk billed
Worker’s Compensation and Motor Vehicle Accident injuries are subject to approval
As with everything else at the moment, prices are subject to change!

If you have any questions regarding telehealth please give us a call on 9434 3660.

We are open from 7am-7pm Monday to Friday, and 8am-12pm Saturday for face-to-face and telehealth consults.